From Flint's Industrial Roots to Global Digital Professional

Tony Paris grew up in Flint, Michigan, a city shaped by industry, resilience, and the belief that working people keep the world moving. That heritage is the foundation of how he works today: show up on time, do the job right, respect the people around you, and finish what you start.

Tony's heritage is Ozark Cherokee Native American, Celtic Irish, European Italian and French, and Black African. He speaks American English fluently and reads the slang and variations of Canadian, Australian, and British English without missing a beat. He also works professionally as a transcriber in seven additional languages — French, Spanish, Korean, Japanese, Urdu, Chinese, and Arabic — reading, writing, and adjusting dialect and register so the message lands natively for the audience, whether the exchange is casual or executive-level, peer-to-peer or elder-to-youth.

Over 34+ years of professional experience, Tony has worked across five distinct career tracks: content and editorial, inside sales and client success, SEO and AI visibility (across ChatGPT, Claude, Gemini, Perplexity, Copilot, Alexa, Siri, Google, and Bing), cloud technology support, and a Michigan Works workforce-services track tuned for state job-database matching. He is remote-native, HIPAA and PCI trained, and currently available for W2 opportunities. Tony is a happily married father of two living children under the age of six, and he lives in Livonia, Michigan, with his wife Emily.

Download a Role-Specific Resume

Five resumes tuned to five hiring tracks. Pick the one that matches your opening, or review all five for the full picture.

Content & Editorial

Content operations, editorial, audio transcription, digital content strategy, documentation, SOP authoring.

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Inside Sales & Client Success

Consultative selling, remote client relationships, onboarding, retention, multilingual account management, proposal and quote authoring.

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SEO & Digital Marketing

Technical SEO, AEO, GEO, AIVO, content strategy, analytics, paid search, AI visibility across ChatGPT, Claude, Gemini, Perplexity, and Copilot.

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Technology Support & Analysis

Escalated ticket triage, incident response, cloud support, HIPAA-regulated environments, Hyland OnBase administration, data operations.

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Michigan Works · Workforce Services

State workforce-services version. Open positions sought block, O*NET-aligned titles, work-search compliance signals, and Pure Michigan Talent Connect-friendly chronological format.

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Professional Experience

Founder & Chief Technologist

AppWT Web & AI Solutions (AppWT LLC)

July 1997 - Present

Livonia, Michigan · Remote

Founded and operates a full-service digital agency working with clients across the United States, Canada, United Kingdom, Australia, and the Netherlands. Work spans full-stack web development, AI Visibility Optimization (AIVO), Generative Engine Optimization (GEO), technical and local SEO, cybersecurity, and enterprise system administration. BBB A+ accredited.

Associate Cloud Support Engineer & Certified Administrator

i3 Verticals

June 2017 - March 2026

Royal Oak, Michigan · Remote

Supported cloud infrastructure for government and healthcare clients operating in HIPAA-regulated environments. Administered Hyland OnBase document management systems, monitored uptime and security posture, and handled incident response for escalated tickets. Collaborated with engineering teams on scalable, compliant cloud deployments and on-call rotations.

Corporate Advisor & Technology Trainer

Diplomat Specialty Pharmacy

September 2010 - June 2017

Flint, Michigan · On-site

Advised on technology systems, workflow optimization, and healthcare IT operations for one of the nation's largest specialty pharmacies. Designed automated database systems that shortened insurance approval turnaround from days to hours. Trained staff on pharmacy administration systems, compliance protocols, and operating procedures across oncology, fertility, autoimmune, and other therapeutic areas.

Core Competencies

Content & Editorial Operations

Content strategy, editorial oversight, audio transcription, documentation authoring, SOP development, and cross-team style consistency.

Inside Sales & Client Success

Consultative discovery, remote client relationships, retention, proposal and quote authoring, multilingual account management, and post-sale onboarding.

SEO, AEO, GEO, AIVO & Voice Search

Technical SEO, schema markup, local SEO, and AI visibility so teams show up in ChatGPT, Claude, Gemini, Perplexity, and Copilot answers, and in voice results across Alexa, Siri, Google Assistant, and Bing.

Cloud Support & Incident Response

Escalated ticket triage, cloud monitoring, uptime and SLA management, HIPAA-regulated data handling, and cross-functional root-cause analysis.

Hyland OnBase Administration

OnBase configuration, workflow design, document capture, records management, and integration into regulated enterprise environments.

Corporate AI Training

Teaches internal teams how to operate AI tools responsibly and effectively across ChatGPT, Claude, Gemini, Perplexity, and Microsoft Copilot.

Technical Skills

Cloud & Infrastructure

Cloud Services Engineering Cloud Monitoring Incident Response SLA Management Network Monitoring Linux/Apache/Windows Server Admin DNS cPanel/WHM Cloudflare System Performance Tuning

Compliance & Security

HIPAA Security Rule Government Systems Compliance PCI Compliance PHI Handling Access Control Audit Trail Monitoring Risk Assessment Data Loss Prevention Cybersecurity SSL/TLS

Development & Platforms

PHP Ruby on Rails JavaScript React HTML/CSS MySQL WordPress Full-Stack Development REST APIs E-Commerce AI/ML Integrations Git

Document Management

Hyland OnBase Administration OnBase Workflow Configuration Enterprise Content Management (ECM) Document Capture Records Management

Content & Editorial

Editorial Strategy Copy Editing Audio Transcription Documentation Authoring SOP Development Style Guide Enforcement Accessibility Writing

Digital Marketing, SEO & AI Visibility

Search Engine Optimization AI Visibility Optimization (AIVO) Generative Engine Optimization (GEO) Answer Engine Optimization (AEO) Voice Search Optimization (VSO) ChatGPT Visibility Claude Visibility Gemini Visibility Perplexity Visibility Microsoft Copilot Visibility Alexa Answers Siri Search Google Search Bing Search Google Analytics Google Search Console Schema Markup Content Marketing Conversion Rate Optimization

Sales & Client Success

Consultative Selling Remote Discovery Calls Proposal Authoring Quote Building Onboarding Retention Multi-Language Transcription Support

Healthcare IT

Specialty Pharmacy Operations Insurance Approval Workflows Pharmacy Administration Systems Healthcare Data Systems Patient Care Technology

Leadership & Training

Corporate AI Training Cross-Department Coordination Staff Onboarding Project Management Client Consulting Team Leadership

Spoken Language

American English (Fluent) Canadian English (Reads) Australian English (Reads) British English (Reads)

Professional Transcription

French Spanish Korean Japanese Urdu Chinese Arabic Dialect & Register Adjustment

Education

Baker College

Web Development & Graphic Communications

2005 - 2008

Diplomat University

Corporate Medical Training (Pharmacy Administration, not a degree)

2011 - 2017

Carman-Ainsworth High School

General Studies · Flint, Michigan

1997 - 2001

Past Certifications (Not Currently Valid)

The following certifications were earned during prior roles and are listed for historical context. None are currently active.

Technology

  • OnBase Certified System Administrator (HCSA) - Hyland Issued March 2020 · Expired
  • Introduction to Workflow (HCWA) - Hyland Issued April 2020 · Expired

Healthcare & Food Safety

  • CPhT - Certified Pharmacy Technician - Pharmacy Technician Certification Board (PTCB) Issued June 2014 · Expired
  • CPFM - Certified Professional Food Manager - ANSI Issued September 2010 · Expired

Compliance Training

  • HIPAA Compliance Trained
  • PCI Compliance Trained

Recommendations

Selected recommendations from former colleagues and collaborators.

"Tony is one of my favorite souls to work with. He's collaborative, detail-oriented, and brings genuine care to every project. He balances technical skill with empathy in a way that is rare and valuable."

Shawne Monet Jackson

"Tony is reliable, thoughtful, and always willing to roll up his sleeves and solve the problem in front of him. He has a gift for translating complex technology into plain language for non-technical stakeholders."

Michael Allison

"Tony brings a rare combination of creativity, discipline, and heart. Whatever he builds, he builds for the long term. He is the kind of professional any team is lucky to have."

Genot Picor

"Tony is a steady, strategic partner. He sees the whole picture and communicates with clarity. His integrity and follow-through stand out."

Robert Brashear

"Tony is the person you want in the room when the stakes are high. He listens first, thinks clearly, and delivers quietly and consistently."

Oscar Green

"Tony is a joy to collaborate with. He is patient, creative, and brings out the best in the people around him. His work reflects both craftsmanship and care."

Marie Jennings

"Tony is one of the most capable technologists I know. He is curious, humble, and genuinely interested in making things work better for the people who use them."

Adam Beardslee

Community Involvement & Volunteering

Current

Forever Families, Inc.

Web Editor

Children & Family Support

Girl Scouts of the USA

Volunteer Parent & Supporter

Youth Leadership Development

Past

JCI (Junior Chamber International)

Communications Specialist

Civil Rights and Social Action

JCI Michigan

Communications Specialist

Civil Rights and Social Action

Westland Area Jaycees

Vice President

Civil Rights and Social Action

Wyandotte Jaycees

Community Volunteer

Civil Rights and Social Action

Redford Jaycees

Community Volunteer

Civil Rights and Social Action

Livonia Jaycees

Community Volunteer

Civil Rights and Social Action

Kiwanis International

Community Volunteer

Civil Rights and Social Action

Carriage Town Ministries

Community Volunteer

Poverty Alleviation

The Servants of Jesus of the Divine Mercy

Community Volunteer

Poverty Alleviation

First Presbyterian Church, Flint, Michigan

Community Volunteer

Poverty Alleviation

Awaken Ministry

Community Volunteer

Christ Renews His Parish

Community Volunteer

Holy Redeemer Catholic Church, Burton, Michigan

Community Volunteer

Archdiocese of Detroit

Community Volunteer

Holy Redeemer Catholic School

Teacher

Children

Working Philosophy

"Under Promise, Over Deliver."

Set honest expectations. Then beat them. Quietly, consistently, and without drama.

Hiring for a Remote W2 Role?

Review the role-specific resumes, then reach out. Tony is available for remote W2 opportunities in content and editorial, inside sales and client success, SEO and digital marketing, or technology support and analysis.