Each resume below is tuned to a specific career track. Pick the one that matches the role you are hiring for, or review all five for the full picture. The Michigan Works version is built specifically for state job-database matching with O*NET-aligned position titles and work-search compliance signals. Every version shares the same core foundation: 34+ years of professional work, American English fluency with professional transcription in French, Spanish, Korean, Japanese, Urdu, Chinese, and Arabic, HIPAA and PCI training, and a remote-native operating style.

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Content & Editorial

Content operations, editorial, audio transcription, digital content strategy, documentation, SOP authoring.

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Inside Sales & Client Success

Consultative selling, remote client relationships, onboarding, retention, account management with multi-language transcription support, proposal & quote authoring.

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SEO, AI Visibility & Voice Search

Technical SEO, AEO, GEO, AIVO, schema, analytics, and paid search. Visibility across AI assistants (Claude, Perplexity, ChatGPT, Gemini, Copilot), voice assistants (Alexa, Siri, Google Assistant), and search engines (Google, Bing).

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Technology Support & Analysis

Escalated ticket triage, incident response, cloud support, HIPAA-regulated environments, Hyland OnBase administration, data operations.

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Michigan Works · Workforce Services

Optimized for state job-database matching: open positions sought block, O*NET-aligned titles (IT Support Specialist, Help Desk Analyst, Cloud Support Engineer, Systems Administrator, Document Management Administrator, Technical Trainer, Customer Service Representative), availability and work-search compliance signals.

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Location

Livonia, Michigan · Remote